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  1. OpenNMS
  2. NMS-5553

Some monitored devices display errors when selecting to see details

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    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: 1.10.1
    • Fix Version/s: 1.12.2
    • Component/s: Web UI - General
    • Security Level: Default (Default Security Scheme)
    • Labels:
    • Environment:
      Monitoring

      Description

      The OpenNMS Web User Interface Has Experienced an Error

      The OpenNMS web UI has encountered an error that it does not know how to handle.

      Possible causes could be that the database is not responding, the OpenNMS application has stopped or is not running, or there is an issue with the servlet container.

      Please bring this message to the attention of the person responsible for maintaining OpenNMS for your organization, and have him or her check that OpenNMS, the external servlet container (if applicable), and the database are all running without errors.

      To reveal details of the error encountered and instructions for reporting it, click here.

      Error Details
      Please include the information below when reporting problems.

      Exception Trace
      org.eclipse.jetty.util.Utf8Appendable$NotUtf8Exception
      at org.eclipse.jetty.util.Utf8StringBuffer.getStringBuffer(Utf8StringBuffer.java:63)
      at org.eclipse.jetty.util.UrlEncoded.decodeString(UrlEncoded.java:674)
      at org.eclipse.jetty.util.UrlEncoded.decodeTo(UrlEncoded.java:194)
      at org.eclipse.jetty.server.Dispatcher.include(Dispatcher.java:167)
      at org.apache.jasper.runtime.JspRuntimeLibrary.include(JspRuntimeLibrary.java:1013)
      at org.apache.jsp.element.node_jsp._jspService(org.apache.jsp.element.node_jsp:230)
      at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:109)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
      at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:389)
      at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:486)
      at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:380)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
      at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:547)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1355)
      at org.extremecomponents.table.filter.AbstractExportFilter.doFilter(AbstractExportFilter.java:49)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1326)
      at org.opennms.web.AddRefreshHeaderFilter.doFilter(AddRefreshHeaderFilter.java:72)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1326)
      at org.opennms.web.StoreRequestPropertiesFilter.doFilter(StoreRequestPropertiesFilter.java:77)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1326)
      at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:399)
      at org.opennms.web.springframework.security.AuthFilterEnabler.doFilterHttp(AuthFilterEnabler.java:100)
      at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
      at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
      at org.springframework.security.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109)
      at org.springframework.security.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
      at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
      at org.springframework.security.ui.SessionFixationProtectionFilter.doFilterHttp(SessionFixationProtectionFilter.java:67)
      at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
      at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
      at org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101)
      at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
      at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
      at org.springframework.security.providers.anonymous.AnonymousProcessingFilter.doFilterHttp(AnonymousProcessingFilter.java:105)
      at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
      at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
      at org.springframework.security.wrapper.SecurityContextHolderAwareRequestFilter.doFilterHttp(SecurityContextHolderAwareRequestFilter.java:91)
      at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
      at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
      at org.springframework.security.ui.basicauth.BasicProcessingFilter.doFilterHttp(BasicProcessingFilter.java:174)
      at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
      at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
      at org.springframework.security.ui.AbstractProcessingFilter.doFilterHttp(AbstractProcessingFilter.java:278)
      at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
      at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
      at org.springframework.security.ui.logout.LogoutFilter.doFilterHttp(LogoutFilter.java:89)
      at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
      at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
      at org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235)
      at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
      at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:411)
      at org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:188)
      at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237)
      at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1326)
      at org.springframework.orm.hibernate3.support.OpenSessionInViewFilter.doFilterInternal(OpenSessionInViewFilter.java:198)
      at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:76)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1326)
      at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:479)
      at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:119)
      at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:520)
      at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:227)
      at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:940)
      at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:409)
      at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:186)
      at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:874)
      at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:117)
      at org.eclipse.jetty.server.handler.HandlerCollection.handle(HandlerCollection.java:149)
      at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:110)
      at org.eclipse.jetty.server.Server.handle(Server.java:349)
      at org.eclipse.jetty.server.HttpConnection.handleRequest(HttpConnection.java:441)
      at org.eclipse.jetty.server.HttpConnection$RequestHandler.headerComplete(HttpConnection.java:904)
      at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:565)
      at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:217)
      at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:46)
      at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:545)
      at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:43)
      at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:598)
      at org.eclipse.jetty.util.thread.QueuedThreadPool$3.run(QueuedThreadPool.java:533)
      at java.lang.Thread.run(Thread.java:662)

      Request Details
      Locale es_ES
      Method GET
      Path Info null
      Path Info (translated) null
      Protocol HTTP/1.1
      URI /opennms/errors/unknownexception.jsp
      URL http://10.10.16.197:8980/opennms/errors/unknownexception.jsp
      Scheme http
      Server Name 10.10.16.197
      Server Port 8980
      System Details
      OpenNMS Version: 1.10.1
      Java Version: 1.6.0_26 Sun Microsystems Inc.
      Java Virtual Machine: 20.1-b02 Sun Microsystems Inc.
      Operating System: Linux 2.6.38-15-generic-pae (i386)
      Servlet Container: jetty/7.5.1.v20110908 (Servlet Spec 2.5)
      User Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.4 (KHTML, like Gecko) Chrome/22.0.1229.79 Safari/537.4
      Options for Reporting This Problem
      There are two options for reporting this problem outside your own organization.

      OpenNMS Bug Tracker

      If you have an account on the OpenNMS issue tracker, please consider reporting this problem. Bug reports help us make OpenNMS better, and are often the only way we become aware of problems. Please do search the tracker first to check that others have not already reported the problem that you have encountered.

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            People

            Assignee:
            agalue Alejandro Galue
            Reporter:
            fer Fernando Navarro
            Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

              Dates

              Due:
              Created:
              Updated:
              Resolved: