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  1. OpenNMS
  2. NMS-7050

Installer is not working under Windows 8.1

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    Details

    • Type: Bug
    • Status: Resolved (View Workflow)
    • Priority: Blocker
    • Resolution: Fixed
    • Affects Version/s: 14.0.0
    • Fix Version/s: 14.0.0
    • Component/s: Installation
    • Security Level: Default (Default Security Scheme)
    • Labels:
      None
    • Environment:
      Windows 8.1 64 Bit

      Description

      I downloaded the latest available version directly from Bamboo (http://bamboo.internal.opennms.com:8085/browse/OPENNMS-NMS79-INSTALL-78/artifact).

      The setup32.exe and setup64.exe do not work.

      Setup32.exe showed a "Compatability Window" but only once. I did not continue, but was not able to get the window back.

      Setup64.exe stopped working immediately after starting (see screenshot)

      However starting the jar file directly works, but then I do not have the required privileges to create the installation directory.

      Setup64.exe Problem Details

      Problem signature:
      Problem Event Name: BEX64
      Application Name: setup64.exe
      Application Version: 0.0.0.0
      Application Timestamp: 4c48a075
      Fault Module Name: StackHash_686c
      Fault Module Version: 0.0.0.0
      Fault Module Timestamp: 00000000
      Exception Offset: PCH_E9_FROM_setup64+0x0000000000530CCD
      Exception Code: c0000005
      Exception Data: 0000000000000008
      OS Version: 6.3.9600.2.0.0.256.48
      Locale ID: 1031
      Additional Information 1: 686c
      Additional Information 2: 686cb6181d3da257f363554d895de5c9
      Additional Information 3: 82ec
      Additional Information 4: 82ecc1197880d2f441be44f79faa2b50

      Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=280262

      If the online privacy statement is not available, please read our privacy statement offline:
      C:\WINDOWS\system32\en-GB\erofflps.txt

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              • Assignee:
                mvr Markus von Rüden
                Reporter:
                mvr Markus von Rüden
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                Dates

                • Created:
                  Updated:
                  Resolved: