Details
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Type:
Bug
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Status: Resolved (View Workflow)
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Priority:
Blocker
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Resolution: Fixed
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Affects Version/s: 14.0.3, Meridian-2015.1.0, 15.0.2, 16.0.3
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Fix Version/s: Meridian-2015.1.1, 17.0.0
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Component/s: Ticketing
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Security Level: Default (Default Security Scheme)
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Labels:None
Description
Back in 2012, the following commit was pushed to provide the Ticketing API implementation for Remedy:
commit bee775715a8ec718de9777874a7faa93aa6d229f
Author: Antonio <rssntn67@yahoo.it>
Date: Sun Oct 28 17:51:11 2012 +0100
Enhanced the trouble ticket creation
The user is now able to properly add as many
as Attributes he wants to the ticket.
A particula customization has been done
to let the user choose Remedy Urgency, Destination Group
and to add a comment
That code contemplate changes on the alarm detail page, but because that page was physically moved to a different location, maybe the changes were lost when the code was merged into the development branch.
So, the changes must be manually ported to foundation and revisited for develop in order to support the Bootstrap changes.
