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  1. OpenNMS
  2. NMS-8520

The ticket change date is the same as the reported date

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    Details

    • Type: Bug
    • Status: Resolved (View Workflow)
    • Priority: Blocker
    • Resolution: Fixed
    • Affects Version/s: 18.0.0
    • Fix Version/s: 18.0.1
    • Component/s: Ticketing
    • Security Level: Default (Default Security Scheme)
    • Labels:
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      Description

      If you create a ticket the reported date is set by TSRM. If the ticket gets closed through the OpenNMS Web interface the "change date" is not changed and is the same as the reported date. If we close the ticket through OpenNMS with the WebUI or an automation like vacuumd the "change date" should reflect the time the ticket was closed by OpenNMS.

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            • Assignee:
              cgorantla Chandra Gorantla
              Reporter:
              indigo Ronny Trommer
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              Dates

              • Created:
                Updated:
                Resolved: