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  1. OpenNMS
  2. NMS-9771

Split Help/Support in "Documentation" and "Support"

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    Details

    • Type: Story
    • Status: Resolved (View Workflow)
    • Priority: Major
    • Resolution: Fixed
    • Affects Version/s: None
    • Fix Version/s: 22.0.0
    • Component/s: Web UI - Admin
    • Security Level: Default (Default Security Scheme)
    • Labels:
      None

      Description

      Improve the Help/Support page and make support information better accessible. The "Help" should guide every logged in user to documentation and tell them how to get in contact with users and developers. Additionally, a link how to get commercial support should be available. The support page should give quick access to generate system reports and tell detailed version information about the components of the supported OpenNMS instance. It would also be helpful to provide the version number of OpenNMS itself on the page footer, cause this is one of the minimum required information we need in support and we can provide easily.

        Attachments

        1. about.png
          about.png
          870 kB
        2. help.png
          help.png
          651 kB
        3. menu-admin.png
          menu-admin.png
          44 kB
        4. menu-user.png
          menu-user.png
          28 kB
        5. Screen Shot 2017-12-08 at 16.06.57.png
          Screen Shot 2017-12-08 at 16.06.57.png
          179 kB
        6. support.png
          support.png
          598 kB

          Activity

            People

            • Assignee:
              j-white Jesse White
              Reporter:
              indigo Ronny Trommer
            • Votes:
              1 Vote for this issue
              Watchers:
              5 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: