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Remedy Integration: the custom code added to the Alarm Detail Page is gone.

Description

Back in 2012, the following commit was pushed to provide the Ticketing API implementation for Remedy:

commit bee775715a8ec718de9777874a7faa93aa6d229f Author: Antonio <rssntn67@yahoo.it> Date: Sun Oct 28 17:51:11 2012 +0100 Enhanced the trouble ticket creation The user is now able to properly add as many as Attributes he wants to the ticket. A particula customization has been done to let the user choose Remedy Urgency, Destination Group and to add a comment

That code contemplate changes on the alarm detail page, but because that page was physically moved to a different location, maybe the changes were lost when the code was merged into the development branch.

So, the changes must be manually ported to foundation and revisited for develop in order to support the Bootstrap changes.

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None

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1
  • 21 Sep 2015, 04:00 PM

Lucidchart Diagrams

Activity

Alejandro Galue October 1, 2015 at 3:41 PM

Fixed on foundation on revision 421f0a155f3b7fb060e24db0bd5efc1a4a49b259, and merged into develop on revision 208679beb859b1b672e79c3d7b2190ef6c9a3217

Alejandro Galue September 21, 2015 at 4:00 PM

The solution was designed to work with Meridian, and I verified that the patch works only on foundation but not develop.

Besides the Remedy changes, I've added some visual improvements to other parts of the detail page, to look more like a Bootstrap app winking face

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PagerDuty

Created September 21, 2015 at 3:57 PM
Updated October 1, 2015 at 7:17 PM
Resolved October 1, 2015 at 3:41 PM

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