Split Help/Support in "Documentation" and "Support"

Description

Improve the Help/Support page and make support information better accessible. The "Help" should guide every logged in user to documentation and tell them how to get in contact with users and developers. Additionally, a link how to get commercial support should be available. The support page should give quick access to generate system reports and tell detailed version information about the components of the supported OpenNMS instance. It would also be helpful to provide the version number of OpenNMS itself on the page footer, cause this is one of the minimum required information we need in support and we can provide easily.

Acceptance / Success Criteria

None

Attachments

6

Lucidchart Diagrams

Activity

Jesse White January 18, 2018 at 2:16 PM

Ronny Trommer December 14, 2017 at 11:49 AM
Edited

improved the footer to just show version number to authenticated user and verified the behavior with a Smoke test: https://github.com/OpenNMS/opennms/blob/9ac194ea10993b2a6f88f70aa35e7bd51fc4823e/smoke-test/src/test/java/org/opennms/smoketest/FooterIT.java

Ronny Trommer December 13, 2017 at 3:12 PM

I see, it make sense to not expose the version number to anonymous ones for security reasons.

Jeff Gehlbach December 12, 2017 at 5:47 PM

Very nice. One request: Can we show the version number in the footer only when the user is logged in?

Ronny Trommer December 12, 2017 at 2:12 PM

Fixed

Details

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Components

Fix versions

Priority

PagerDuty

Created December 8, 2017 at 3:22 PM
Updated January 18, 2018 at 2:17 PM
Resolved January 18, 2018 at 2:17 PM