When handling callbacks from a ticketing system, we need to be able to find the alarm to update by TTID.

OPA currently does not offer a method to do that, and the Alarm object its DAO returns lacks information like TTicketID.

Please add a method to OPA’s AlarmDAO API to find and return alarms by TTIcketID.

It would also be nice to have a convenience method to clear the alarm, else we're stuck doing some additional work either with the model AlarmDao or by forwarding another event